Robinhood experiencing downtime troubles

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Robinhood, a buying and selling app broadly used by way of millennials to exchange and make investments in shares is experiencing a system-wide outage on its internet site and app.

In an e-mail to users, Robinhood mentioned it began experiencing downtime problems throughout its platform round 9:33 a.m. ET – as markets opened on Monday. Users are citing troubles logging in and even trading, in accordance to Down Detector.

"All of us at Robinhood are working as tough as we can to resume service, and we’ll replace you as quickly as the problem is resolved. We apprehend the affect this is having and we make an apology for any bother this has caused," the organization mentioned in an email.

The systemwide outage was once nevertheless being investigated as of 9:38 a.m. ET, in accordance to Robinhood's fame page. Equities, cryptocurrency and selections buying and selling are amongst some of the functionalities experiencing a most important outage. Market facts and company movements such as dividends are stated as operational.

Robinhood's Twitter devoted to employer help stated, "Our machine is experiencing downtime problems that are affecting all functionalities on our platform. We are conscious of the difficulty and are working to have all structures up and strolling as quickly as we can. We’re so sorry this is happening!"

Our machine is experiencing downtime troubles that are affecting all functionalities on our platform. We are conscious of the trouble and are working to have all structures up and going for walks as quickly as we can. We’re so sorry this is happening!

1,519
9:02 AM - Mar 2, 2020
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Many traders criticized the platform for its issues. One consumer tweeted: "What's your compensation diagram for your userbase? How will you make up for all the losses due to the extend in functionality? Answer that."

Another consumer said: "When can we count on compensation? We are dropping cash by means of the minute due to the fact of your mismanagement."


Robinhood Help

@AskRobinhood
· Mar 2, 2020
Our gadget is experiencing downtime troubles that are affecting all functionalities on our platform. We are conscious of the trouble and are working to have all structures up and going for walks as quickly as we can. We’re so sorry this is happening!


Carter Licul
@carterjlicul
When can we count on compensation? We are dropping cash by means of the minute due to the fact of your mismanagement.

698
9:06 AM - Mar 2, 2020
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42 human beings are speaking about this
This trouble comes amid the market's strive to rebound following its worst week considering the fact that the monetary crisis. Monday's surge comes in spite of headlines of coronavirus's international outbreak unfold to extra than 60 countries.

Shelly Lombard, former Wall Street analyst says outages at Robinhood are now not shocking on a day of buying and selling with heavy volume.

"If you are investing for the long-term, you can sit down tight via all the ups and downs," stated Lombard.

Some customers had been nevertheless citing outage problems with the internet and app platform for the duration of the day.

At 2:19 a.m. ET on Tuesday, Robinhood's help account tweeted that it used to be lower back up and walking after a day-long outage impacting customer's capacity to alternate after markets rallied on Monday. The outage used to be induced by using an infrastructure trouble that affected the capacity of the company's structures to talk with every other, in accordance to a Robinhood spokesperson.

Robinhood is presently returned up and running. We’re checking out thru the night, and you may also take a look at some downtime as we put together for tomorrow.

990 humans are speaking about this
As of Tuesday morning, outage problems resurged affecting functionalities throughout apps, buying and selling and banking whilst market records and company moves have been stated to be completely operational.

Robinhood stated it plans to grant billing credits, compensation or each to some affected clients on a case-by-case basis. No purchaser data, records or cash had been lost, the agency says.

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