Then, when she called the unemployment office for help, she could not reach a live service representative. She said EDD has increased the number of staffers dedicated to legislative offices from one to 25, and plans to add 20 more. Florida's unemployment claims website, built by Deloitte, has faltered so badly this year that Gov. In a "pilot program," it sent text messages to 105 claimants when their benefits were approved and sent. The entire site was scheduled to be off-line from 6 p.m. officials say they'll offer 70,000 shots this week.

Millions in California may get late unemployment payments from EDD

Essential Workers who walk, bike, or take public transit to their jobs can now get reimbursements for up to 10 taxi rides per month, per person or up to $70 a ride. Although we do not pre-screen comments, we reserve the right at all times to remove any information or materials that are unlawful, threatening, abusive, libelous, defamatory, obscene, vulgar, pornographic, profane, indecent or otherwise objectionable to us, and to disclose any information necessary to satisfy the law, regulation, or government request. Friday, April 24 until noon Saturday, April 25.

Latest on California's EDD unemployment claims

If you are unable to verify your identity through ID.me when applying online, you will need to file a claim by phone, fax, or mail.

EDD must implement a series of changes according to an audit on ...

Jesika, whose last name is not being published for worries about finding a new job, has been receiving Pandemic Unemployment Assistance — the benefits aimed at contract and gig workers — sporadically throughout the year. "But please know if you can't get through over the phone or online, your claim will be backdated. Ron DeSantis called it a "jalopy." Other states, such as Wisconsin and New Jersey, are likewise struggling to keep pace with claims in part because they say their systems rely on decades-old programming language.

We invite you to use our commenting platform to engage in insightful conversations about issues in our community. County is focusing on second doses, but the bottleneck will be less severe at sites run by the city. Although the new call center can answer general questions and help reset passwords, it does not have the capability of processing claims or resolving problems with those that have been filed, officials said.

In New Jersey, Gov. seven days a week. We might permanently block any user who abuses these conditions.

L.A. But out of millions of people, you know you're just a number."

Su's letter outlined other changes EDD is implementing, such as finding a "safe and secure way for claimants to upload documents" rather than mailing them. "The proximity of Silicon Valley is a blessing and a curse."

Like New York, Kentucky officials are trying to ease the strain on their unemployment departments and the headaches for workers by asking those seeking benefits to follow a schedule based on the first letter of their last name. It is also testing options to provide "faster payment" than mailing out debit cards. According to the Lexington Herald-Leader, the state's phone line and website were not functioning Monday or Tuesday.

The report, released Sept. Call this number, call that number, knowing that you're just going to be in a circle and end up nowhere," Vargas said. Nearly a year into the pandemic, she said the lack of assistance from EDD leaves her feeling "frustrated, disheartened."

"The state has traditionally had a hard time recruiting folks to work in IT," said Brian Metzker, who tracks state IT projects for the nonpartisan Legislative Analyst's Office. Of those 45, 35 will be trained to resolve unemployment cases.

EDD said its new ID.me identity verification process, which it launched on Monday, will help it better authenticate new claims and fight fraud in the future.

"Applying online is easy and will save you precious time in receiving your benefits," he said at the press conference. The Glendale resident checked the balance in her account on Thursday: around $1,500. to 8 p.m. He said it was since restored.

The Silicon Valley state's woes reflect a larger problem in public-sector technology that has plagued governments for years — but are coming to the fore during the nation's coronavirus crisis. "For months now we have received a massive number of calls from people who were at wit's end due to their inability to get benefits to which they are clearly entitled," said Wiener, D-San Francisco. So you won't lose a day's benefits that are due to you."

Newsom initially ordered a shift of 1,300 state workers to create a second EDD call center with expanded hours from 8 a.m. As of the last week in April, 3.3 million Californians had filed for unemployment since businesses were forced to shut down. L.A. In a letter to Newsom, EDD Director Sharon Hilliard said the "pause" would allow her department to catch up with its backlog and implement new technologies, strategies and protocols to tackle the overwhelming number of claims.

Potentially adding to the misery are maintenance plans for the EDD. Phil Murphy said at a press conference on Tuesday that the state saw a "record number of unemployment applications" on Monday, which caused the system to crash. For some, the pandemic means searching for unemployment benefits for the first time or waiting for hours, days or weeks on busy call lines for information.

State Sen. Scott Wiener's office has opened almost 1,000 cases since March, compared to about 100 over the previous six months. The next day, she started seeing Facebook posts about cards being locked, and she tried to check her account again.

Barbara Gessler, 66, who worked part time at the St. "By the time someone calls their state senator to ask for help, they have already been getting the runaround."

"It's just like, Well, let's keep these people waiting. 19, emphasizes that the department is wholly unequipped to handle its rapidly growing backlog of some 10,000 unemployment claims a day. Learn more.

Assemblywoman Wendy Carrillo's office has elevated these problems within EDD, but Perez said her mother's benefits are still pending. "You're just praying to God that somebody listens to you. In March, the state's jobless rate rose to 5.3 percent, up 1.4 percent from February, marking a sudden end to the state's record 10-year streak of job expansion. Francis Mission gift shop in San Francisco, said she was able early in the process to access the EDD's online claims portal, but she was unable to complete her application because the system repeatedly gave her an error message.

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